Business customers | Pataljanis Dogshow Products AS

Last updated: 1 October 2026

These Terms govern the sale of goods by Pataljanis Dogshow Products AS (the “Seller”) to business customers through the Pataljanis online store. They are intended for buyers acting primarily for purposes related to their trade, business, craft or profession.

1. Scope and contract documents

These Terms apply to orders placed by companies, sole traders and other professional buyers acting in a business capacity. They do not remove any rights that cannot lawfully be excluded. If a buyer qualifies as a consumer under mandatory law, the applicable consumer terms and statutory rights prevail.

The contract consists of the Seller’s accepted order confirmation, any written quotation accepted by the buyer, the product and delivery information shown when the order is accepted, and these Terms. An order-specific written agreement prevails over these general Terms. Mandatory law prevails where it cannot be varied by agreement.

2. Seller and contact information

Seller: Pataljanis Dogshow Products AS

Organisation number: 927 364 522

Business address: Laskengrenda 55, 3221 Sandefjord, Norway

Email: post@pataljanis.com

Telephone: +47 33 20 11 00

3. Products and product information

The Seller takes reasonable care to keep product descriptions, images, prices and stock information accurate. Images are illustrative; minor variations in colour, size, packaging or appearance may occur. Product specifications and any written description in the accepted quotation or order confirmation form part of the contract.

The buyer is responsible for assessing whether the goods are suitable for its intended professional use, except where the Seller has expressly confirmed a particular use in writing. The Seller may correct obvious typographical, technical, pricing or stock errors. If an error materially affects an order, the Seller will contact the buyer before proceeding and will refund any amount paid for goods the Seller cannot supply.

4. Prices, VAT and other charges

The price and currency applicable to an order are those shown at checkout or in the written quotation and confirmed in the order confirmation or invoice. Delivery charges and other charges payable to the Seller will be shown before the order is accepted.

VAT and other taxes are handled in accordance with the rules applicable to the transaction, the delivery destination and the buyer’s tax status. The applicable tax treatment and charges payable to the Seller will be shown in the checkout, written quotation or invoice as required by law. The buyer must provide accurate business and VAT-registration details, including a valid VAT number when relying on a VAT exemption or reverse-charge treatment. Any import VAT, customs duty or similar charge payable by the importer of record is the buyer’s responsibility unless the order confirmation states otherwise.

The Seller may change prices displayed in the online store at any time. A change does not affect an order already accepted by the Seller.

5. Orders and formation of contract

The buyer is responsible for entering accurate company, contact, billing and delivery details and for ensuring that the person placing the order is authorised to bind the buyer. Submitting an order is an offer to buy the listed goods. An automated receipt confirms that the order was received but is not, by itself, acceptance.

A contract is formed when the Seller sends an express acceptance, normally by an order confirmation or dispatch notice. The Seller may decline or cancel an order for objective reasons, including unavailability, an obvious error in product, price or stock information, a payment failure, suspected fraud or a legal restriction. If the Seller cannot supply goods for which payment has been made, the Seller will refund the amount paid for those goods without undue delay.

6. Payment

The payment methods available for an order are shown at checkout or in the written quotation. Where the Seller issues an invoice, payment is due 15 calendar days from the invoice date unless the order confirmation states a different term. Other payment methods are due as stated by the selected payment provider or at checkout.

Overdue amounts may accrue interest and reasonable recovery costs as permitted by applicable law. The Seller may suspend further deliveries for overdue invoices, subject to the contract and mandatory law. Payment card and account details are handled by the relevant payment provider; the Seller receives only the payment information needed to administer the order.

7. Delivery

Delivery destinations, available carriers, shipping charges and estimated delivery times are shown at checkout or in a written quotation. The buyer must provide a complete and accurate delivery address and contact details. Delivery estimates are indicative unless a specific date or period has been expressly agreed in writing.

B2B orders are fulfilled through Logic Consulting’s internal order and warehouse solution at Röra Byväg 5, SE 418 78 Göteborg, Sweden. For fulfilment and delivery, the necessary order and delivery details may be shared with Logic Consulting and the selected carrier.

Logic Consulting warehouse details: VAT no. SE559157520301; telephone +46 31 25 20 45; mobile +46 70 860 64 78.

If delivery is delayed, the Seller will inform the buyer when reasonably practicable. The parties will cooperate to resolve the delay. The buyer’s remedies are those set out in the contract and applicable mandatory law.

8. Risk and undeliverable or uncollected parcels

Unless an order confirmation or separate written agreement states otherwise, risk of loss or damage passes to the buyer when the goods are delivered to the agreed delivery address and made available to the buyer or its nominated recipient. If the buyer arranges collection or uses a carrier of its own choice, risk passes when the goods are handed to the buyer or that carrier.

If a parcel cannot be delivered or is returned because the buyer supplied incorrect details, refused delivery or failed to collect it, the Seller may recover necessary, reasonable and documented costs caused by that failure, to the extent permitted by law. This does not apply where the failure was caused by the Seller.

9. Returns

Business buyers do not have a statutory consumer right of withdrawal. Goods may be returned only if the Seller has approved the return in writing in advance. The Seller’s approval will state the return address, condition requirements and who pays return transport. This section does not limit rights relating to defective or incorrectly supplied goods under the contract or applicable law.

10. Defects and complaints

The buyer must inspect the goods within a reasonable time after delivery and notify the Seller in writing without undue delay after discovering, or when it ought to have discovered, a defect, damage or delivery discrepancy. The notice should identify the order and affected goods and describe the issue; photographs or other relevant evidence should be included where available. The buyer should contact the Seller before returning goods and follow the Seller’s reasonable instructions.

The Seller will address a valid complaint in accordance with the contract and applicable law. Depending on the circumstances, a remedy may include repair, replacement, a price reduction, cancellation of the affected part of the order or compensation. Nothing in these Terms excludes a remedy that cannot lawfully be excluded.

11. Personal data

The Seller processes personal data about business contacts, account users and delivery recipients in accordance with applicable data protection law. Further information is provided in the Seller’s Privacy Policy on the Pataljanis online store.

12. Governing law and disputes

The parties will first try to resolve a dispute through good-faith discussions. These Terms and the contract are governed by Norwegian law, subject to mandatory rules that cannot be excluded. The United Nations Convention on Contracts for the International Sale of Goods (CISG) applies where applicable. Disputes may be brought before the competent courts in Norway to the extent permitted by applicable law.